Please make any returns of goods within 90 days of your original order date. Include a copy of the invoice. Items returned must be in saleable condition. A credit will be issued to your account which will be valid for one year.
FAQ Category: Bookstore and Orders
Need it sooner? Call the World Service Office (WSO) to have your order expedited. The WSO will let you know the expedited shipping cost and will also add an additional $10 handling fee.
Allow 10–14 business days for delivery in the United States, and three to four weeks for delivery outside the United States.
No. You can order by mail with a check or money order or by phone, fax, or online using MasterCard, Visa, or Discover. All orders must be prepaid.
Yes. You can purchase the soft cover version of Alcoholics Anonymous (the Big Book) in English by phone or online using a credit card or by mailing a check to the World Service Office. See our Contact page for our phone number and mailing address.
OA is the publisher and distributor of its literature through the OA bookstore. Any business or organization can, however, order OA literature for resale. For example Hazelden orders and sells some OA literature. There are a few exceptions: OA e-books are available through Amazon (Kindle), Barnes and Noble (Nook), and Apple (Apple Books). In addition, … Continued