Contact the BOT when you need guidance on an issue within your local meeting, intergroup, or service board. Over the years we have learned that most problems at meetings or intergroups can be answered by reviewing the guidelines, traditions, and concepts and discussing the matter during a group conscience. When an issue arises, we suggest that you use the conflict resolution checklist to review the problem and determine the next step to be taken. Most problems can be best resolved closest to home, so we suggest starting at your meeting and moving to the intergroup or service board, then to the region chair, and finally to the trustee. Of course, the trustees are happy to answer your questions if you find you need more help at any time in the process.