A group that is experiencing problems would begin with a group conscience meeting to address what is not working for the group members. If no resolution is possible, then contact the next level of service body available to the group. This would typically be the intergroup or service board, but an unaffiliated group would go directly to their region chair.  If further assistance is required, you can contact your region trustee liaison by emailing the World Service Office. We will forward your inquiry to the appropriate trustee. Overeaters Anonymous has several documents that may be helpful, including The Strong Meeting Checklist, OA Group Inventory, the Conflict Resolution Worksheet, and the pamphlet OA Handbook for Members, Groups, and Service Bodies: Recovery Opportunities.